Current Support Hours

Stay informed about our hours, maintenance schedules, and service updates. This page is regularly updated.

Our Business Hours

Email, Chat: Mon-Fri 9:00a - 5:00p ET
Zoom: Mon-Fri 9:00a - 1:00p ET
Weekends, major US holidays: Closed

Delay Notice

Extended Response Times

Due to the upcoming holiday season, response times for certain support requests may be longer than usual. We appreciate your patience and understanding during this period.

Adjusted Hours

Limited Zoom Support

Live Zoom support is available Mon-Fri, 9:00a-1:00p ET until December 15.

Office Closure

Thanksgiving Holiday

Closed Nov 26-30 for Thanksgiving. Scheduled support requests will be completed before Nov 26, and we'll resume on Dec 1.

Recent WebEaze Updates

Google Business Profile Integration Launched

Posted Oct 15 2025

We've added Google Business Profile integration to our Growth and Elite plans. Now we can help manage your business listing on Google through a simple website request.

Plan Upgrade Savings for WSP clients

Posted Oct 27 2025

Legacy clients can upgrade to our Essential or Growth plans before November 30 to secure reduced pricing. You will receive an email if you're eligible for this special offer.

Current Events and Service Impacts

Posted Nov 7 2025

We're aware of ongoing events occurring in the United States and their impact on small businesses. If you're at risk of missing a payment or need to pause your service, please contact us as soon as possible to discuss options. We are here to help.